REFUND POLICY

As we provide digital educational content with limited access periods, refunds are subject to the following conditions.

1. Digital Product Nature

All courses are digital products. Once access is granted, refunds may be limited.

2. Refund Eligibility

Refunds may be considered only if:

• Duplicate payment has been made
• A verified technical issue prevents access

3. Non-Refundable Situations

Refunds will not be issued if:

• The course access period has significantly progressed
• A substantial portion of the course has been viewed
• The refund request is based on personal preference
• The request is made after the stated refund period

4. Refund Processing

Approved refunds will be processed within 30 business days via the original payment method through Seylan Bank.

Processing times may vary depending on the bank.

5. How to Request a Refund

To request a refund, please email the following details:

• Full Name
• Registered Email Address
• Payment Receipt / Order ID
• Reason for request